Welcome to techniqa info solution

  • 1. What is a Refurbished laptop/desktop?

      Refurbished laptops & desktops are products that are either returned by the buyer after opening the package or are being resold by the manufacturer as it doesn’t meet their quality standards. However, these refurbished laptops are only sold to the customer after they are reconditioned, audited and retested by the manufacturer.

  • 2. What are open box products?

      An open-box laptop/desktop is not the same as a refurbished product; as these products are brand new items resold by the seller after their seal has been opened by the customer. An open box product is pretty similar to a brand-new laptop/desktop with the only difference being that they are available at a discounted price!

  • 3. What are brand refurbished laptops & desktops?

      A brand refurbished laptop or desktop is a product that is refurbished by the manufacturer, and comes with a brand warranty support. Meaning, it is a value product made available at an amazingly discounted price.

  • 4. Difference between refurbished laptops & new laptops?

      The biggest difference between a refurbished laptop and a new one is that the price of a refurbished laptop/desktop is much more affordable as compared to a brand-new laptop. Further, refurbished laptops undergo way more quality checks as compared to a brand new laptop that is directly dispatched to the customer from the manufacturer’s end. At techniqa info solution, all our refurbished laptops/desktops undergo 10+ quality checks by industry standard professionals.

  • 5. Why you should purchase refurbished laptops from Techniqa Info Solution?

      Techniqa Info solution refurbished dealers are third-party Microsoft authorized refurbishers; meaning, they are a highly credible company. Further, they have been in the business since the year 1998; thus, they have a good amount of experience in dealing with refurbished laptops/desktops.

  • 6. Is there a warranty on refurbished laptops, desktops, servers, etc.?

      At Techniqa Info solution, all our refurbished laptops, desktops, servers, etc. come with a warranty period of up to 1 year.

  • 7. What should I do if I have a problem with the product’s purchased from Techniqa Info Solution?

      All our laptops, desktops, servers, accessories, etc. undergo 10+ quality checks by industry-standard professionals; thus, their top-notch quality is guaranteed from our end! However, if our customers are still facing any problems pertaining to the products purchased from our company, they can easily connect with us at techniqainfo@gmail.com.

  • 8. Is there an online refund policy available?

      At Techniqa Info solution, we value customer satisfaction above everything else, and thus ensure that all our products are properly checked before being dispatched to our customers. Further, we urge all our customers to properly inspect their products upon delivery. If you still find problems with the products delivered then kindly refer to our Returns centre for further information.

  • 9. What are the delivery charges?

      At Techniqa Info solution, we want to make technology affordable as well as accessible to everyone, and thus offer Free-of-charge delivery across India. However, we do charge nominal fees for express delivery. For more information regarding our express delivery time & charges, kindly connect with us at techniqainfo@gmail.com.

  • 10. What should I do if I don’t receive the product after payment or if the product is in a damaged state?

      If you don’t receive the product after payment or if the product is in a damaged state, Techniqa Info solution refurbished dealers will send you a replacement via express delivery free-of-cost. For further information, you can easily connect with us over mail at support@techniqainfosolution.com, or call us at +91 8108981330. Also, kindly read our policies regarding the same at Returns centre.

  • 11. What are the different payment options available?

      At Techniqa Info Solution, we want all our customer’s to have easy access to technology, and thus provide various payment options such as COD (Cash On Delivery), UPI payment, Credit and debit card payment & Netbanking!